1. Application

This Agreement applies to this sale, Service and all statements made by OvenPride in brochures, price lists, adverts, quotations, on the internet or verbally. Any variations to this Agreement must be confirmed by OvenPride in writing. Any other Terms and Conditions are excluded. Placing your order means acceptance of this Agreement. This Agreement does not apply to Product purchases from a reseller or distributor nor is it a reseller or distribution agreement.

2. Orders/Contract

Orders may be received by internet but are only binding when accepted by OvenPride in a written Order Confirmation. Please check the Order Confirmation and notify OvenPride of any mistake in writing immediately or the details stated in the Order Confirmation will apply to this Agreement. OvenPride reserves the right to change Products at any time but OvenPride guarantees you at least equivalent functionality.

3. Price & Payment Terms

Products prices and tax are as shown on your email order confirmation. Changes to exchange rates, duties, insurance, freight and purchase costs may cause OvenPride to adjust prices accordingly. Payment will be processed on day of despatch.

4. Delivery/Title/Risk

The delivery period in the Order Confirmation is approximate. The place of delivery is stated in the Order Confirmation. Title to Product passes on full payment. If you refuse delivery without OvenPride’s agreement, you must pay OvenPride's expenses or loss resulting from that refusal, including storage costs, until you accept delivery. Risk of the loss of the goods passes to you on delivery.

5. Export orders

Products will only be delivered to addresses within the territory of the United Kingdom.

6. Acceptance

When you receive Product you must inspect it for any defects or damage within 24 hours. After this period, you will have accepted Product. If OvenPride agrees to the return of Product at its choosing, it must be in its original condition with packaging, a return note and proof of purchase; the return costs may also be payable by you.

7. Intellectual Property (IP)

OvenPride retains all OvenPride’s.-owned IP in Product. You must notify OvenPride immediately of any infringing or unauthorised use of Product or IP in it.

8. Force Majeure

OvernPride is not liable for delays in performance (incl. delivery) caused by circumstances beyond its reasonable control and leading to a time extension for performance; examples include strikes, terrorist acts, war, supplier / transport / production problems, exchange fluctuations, governmental or regulatory action and natural disasters. If this lasts more than 30 days, this Agreement may be terminated by either party without compensation.

9. Confidentiality

Each party must treat all information received from the other marked "confidential" or reasonably obvious to be confidential as it would treat its own confidential information.

10. Termination

Oven Pride may terminate this Agreement with immediate written notice if you fail to pay on time. Either party may terminate if the other:
1) commits a material or persistent breach of this Agreement and fails to remedy this within 30 days of written notice from the other; or
2) becomes insolvent or is unable to pay debts as they fall due.

11. Your obligations as a Customer

You are responsible for:

your own choice of Product and its suitability for purpose;

your telephone & postal charges in contacting OvenPride, if any;

You must provide OvenPride with all reasonable courtesy, information, cooperation, facilities and access to enable OvenPride to perform duties, failing which OvenPride shall not be obliged to perform any Service or assistance. Please note that your calls to OvenPride may be monitored for training purposes.

12. Data Protection

Your data will be held and/or transferred in strict accordance with the applicable data protection laws. You consent to your personal data being transferred to a OvenPride company outside of the EEA. You may instruct OvenPride not to use your data for direct marketing purposes.

13. Consumer Rights

If you are a Consumer you may cancel your purchase at any time before it is despatched from OvenPride without cause and receive a refund of the Price paid. To do this you must inform OvenPride in writing. Any statutory Consumer rights are unaffected by this Agreement.

14. Jurisdiction

United Kingdom law and the exclusive court jurisdiction of the British courts will apply to this Agreement. The Vienna Convention on Contracts for the International Sale of Goods is excluded.

15. Miscellaneous

If any part of the Agreement is found to be invalid or unenforceable by a court, the rest is unaffected. OvenPride may subcontract, assign or transfer its obligations or rights to a competent third party whether in whole or in part. You may not assign or transfer any of your obligations. All notices must be in writing (by hand, email, fax or 1st class post deemed delivered 48 hours after posting) and sent to a legal officer of either party.

You can find all current OvenPride policies, Product and Service Offering details and notices via www.ovenprideuk.co.uk Those in place at the date of this Agreement govern this Agreement.